By Sarah Nicastro, Creator, Future of Field Service
I couldn’t be more thrilled to share that this Spring, Future of Field Service is hosting its first-ever collection of in-person events. That’s right, yours truly will be going “Around the World in 80 Days” to bring the objective, peer-driven, tactical content you’ve grown to expect from our content to a city near you. After a long stretch of sessions held through Zoom, Microsoft Teams, and webinars it brings me great joy to finally be able to bring this next evolution of Future of Field Service to life.
Those of you that follow along regularly know that I am passionate about building a sense of community – of creating a space where we expand our collective knowledge and share our stories. Anyone who isn’t a “regular” here, don’t be fooled by our name – Future of Field Service content reaches far beyond the field. Our aim is to provide leaders across industries, and spanning geographies, a home for both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversations over clickbait, always. By keeping our content focused on sharing the voice of the industry, we provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities.
Nothing Like Face-to-Face Communication
And while we’re confident that we accomplish this mission well through our written content and weekly podcasts, we fully recognize that there’s no experience that can replace the value of sharing a day with a room full of people who are showing up to learn, engage, and connect. In-person events have been a vision of mine since Future of Field Service launched – that vision was simply delayed a bit in being realized. But this Spring, I will be visiting five wonderful cities across the globe to bring to you an opportunity to step away from the daily chaos, to connect with like-minded individuals, to hear the real-world perspectives of local leaders on a variety of timely topics, and – last, but not least – to have some fun!
Here is a list of the cities and dates of our very first Future of Field Service Global Roadshow:
- April 7th, Paris
- May 5th, London
- May 19th, Frankfurt
- May 24th, Stockholm
- June 14th, Austin TX
We will be sharing a detailed agenda for each location soon, but you can expect a high-quality lineup of speakers who “walk the talk” discussing a variety of topics including digital transformation and technology trends; service strategy, evolution, and revenue growth; customer experience and satisfaction; recruiting, hiring, and retention; employee enablement and engagement; leadership styles and tips; and change management and company culture.
Each event will be a day of content and discussion, followed by a little fun and networking to conclude. You have my word that you won’t experience a day of yawn-inducing PowerPoints and there will be NO sales pitches! The events will be educational, conversational, and hopefully inspirational.
Detailed agendas for each location will be coming soon, but you can register now to join us at the city closest you! I look forward to seeing many of your faces on my trip around the world this Spring.