That’s a wrap! Sarah shares an overview of the final Future of Field Service Live Tour event in Austin, Texas, and tells listeners what to expect next. Sarah Nicastro: Welcome…
I’ve become an avid Peloton user, and the other morning instructor Jess Sims shared a message in her class that resonated with me in a few ways. She said, “everyone…
Sarah welcomes back Tony Black, President of Service at Husky Injection Molding Systems, who was this podcast’s very first guest when he was with Otis Elevator. In his new role,…
About a month ago, I came across an interview on LinkedIn that Carin Forsling, Managing Director of Boston Consulting Group, did with Mats Hultin, CIO of Ericsson on business-led digital…
Sarah welcomes back Founder & Managing Director, Bandelli & Associates and author, Dr. Adam Bandelli, to discuss his new book Relational Intelligence: The Five Essential Skills You Need to Build Life-Changing…
I had the opportunity to hear Dr. Linda Hill, researcher, professor of business administration, and chair of the Leadership Initiative at Harvard Business School, speak in late 2019 at the…
Sarah shares a synopsis of the topics discussed at Frankfurt Future of Field Service Live Tour stop on May 19th and the Stockholm stop on May 24th. Sarah Nicastro: Welcome…
As I’ve traveled from city to city on the Future of Field Service Live Tour, there are some central themes that have surfaced in nearly every conversation. One of them…
Dan Toma, Innovation Thought Leader and award-winning author of the Corporate Startup and Innovation Accounting, as well as co-founder of Innovation Advisory Firm OUTCOME, talks with Sarah about the differences…
Field Service Evangelist
Future of Field Service
Challenge The Present, Lead The Future
We hope you find Future of Field Service to be a valuable resource where you can gain knowledge and perspective to help you shape your service organization’s journey into the future. We strive to provide objective insight, success stories of field service business transformation, firsthand perspective from service leaders on foremost service topics, and analyst perspective on industry trends. We’re here for you, so don’t hesitate to offer feedback on what you’d like to see. Have thoughts or a cool story to tell? We’d love to talk with you! Email Sarah at sarah@