In a session from the Austin stop of the Future of Field Service Live Tour, Sarah talks with Katy Chandler, VP of Learning and Development at DuraServ and Roy…
By Sarah Nicastro, Creator, Future of Field Service While we could all use a break from anxiety-inducing headlines, business leaders have no choice but to digest and react to the…
James Galloway, Head of Product Marketing – Commercial, UK & Ireland at BDR Thermea Group, talks with Sarah about why and how Baxi (one of BDR Thermea’s brands) has introduced…
Do you remember the two-part podcast I recorded with James Mylett, SVP, U.S. Digital Buildings at Schneider Electric? If you haven’t listened, there are many nuggets of wisdom throughout the…
In this episode, from the Paris Live Tour, Sarah speaks with Jean de Kergorlay, Digital Buildings Services Director – Europe at Schneider Electric who has been with Schneider Electric for…
Shortly before I left my post at Field Technologies, I wrote this article about the need to redefine the field service role. The need has only increased in the four+…
Author, Advisor and Top 10 Global Thought Leader Frank Mattes shares perspective on some of the most common reasons that innovation fails and sheds light on the why, when, and…
If you missed my recent podcast with Tony Black, President of Service at Husky Injection Molding Systems, it is worth the time to go back and listen. Tony relays firsthand…
In this session, from the Stockholm stop of the Future of Field Service Live Tour, Sarah talks with Roel Rentmeesters, VP of Services at Munters, about the considerations in creating…
Field Service Evangelist
Future of Field Service
Challenge The Present, Lead The Future
We hope you find Future of Field Service to be a valuable resource where you can gain knowledge and perspective to help you shape your service organization’s journey into the future. We strive to provide objective insight, success stories of field service business transformation, firsthand perspective from service leaders on foremost service topics, and analyst perspective on industry trends. We’re here for you, so don’t hesitate to offer feedback on what you’d like to see. Have thoughts or a cool story to tell? We’d love to talk with you! Email Sarah at sarah@