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3-minute video

What is Future of Field Service?

Don’t be fooled by our name – Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversation over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges and opportunities.

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September 25, 2023

Why Conflict Management is Important for Innovative Companies to Master

By Sarah Nicastro, Creator, Future of Field Service When companies are implementing new technologies or processes, or going through a digital transformation initiative, it can stir up all kinds of feelings among employees – everything from excitement and enthusiasm to fear, confusion or anxiety. And whenever there are strong feelings,…

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September 20, 2023

Transformational Leadership in the AI Era

Sarah talks with Dr. John Chrisentary, former Director of Global Technical Services and Technical Fellow at Medtronic, about the difference between transactional and transformational leadership, why transformational leadership is so important in today’s service landscape, and how advanced technologies like AI present distinct challenges – and opportunities – for transformational…

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Sarah Nicastro
Sarah Nicastro
Creator Of Future Of Field Service

What Is Future Of Field Service?

Don’t be fooled by our name, Future of Field Service content reaches far beyond the field.

We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversations over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities.