What is Future of Field Service?
Don’t be fooled by our name – Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversation over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges and opportunities.Watch Video
March 20, 2023
Tips for Creating an Outcomes-Based Service Strategy
By Sarah Nicastro, Creator, Future of Field Service The majority of service-centric businesses are somewhere on the continuum today of moving from reactive, transactional service delivery to outcomes-focused service models, and this evolution means putting customer needs front and center. Sounds simple, right? It is – in theory – but…Read it now
March 15, 2023
Schneider Electric’s 3 Pillars of Service Transformation
Sarah welcomes Ravichandra Kshirsagar, Vice President Digital Buildings, Commercial and Services at Schneider Electric, to talk about how he’s embracing service of today while preparing for the service of the future. Sarah Nicastro: Welcome to the Future of Field Service podcast. I'm your host, Sarah Nicastro. Today we're going to…Listen here