×

3-minute video

What is Future of Field Service?

Don’t be fooled by our name – Future of Field Service content reaches far beyond the field. We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversation over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges and opportunities.

Watch Video

March 20, 2023

Tips for Creating an Outcomes-Based Service Strategy

By Sarah Nicastro, Creator, Future of Field Service  The majority of service-centric businesses are somewhere on the continuum today of moving from reactive, transactional service delivery to outcomes-focused service models, and this evolution means putting customer needs front and center. Sounds simple, right? It is – in theory – but…

Read it now

March 15, 2023

Schneider Electric’s 3 Pillars of Service Transformation

Sarah welcomes Ravichandra Kshirsagar, Vice President Digital Buildings, Commercial and Services at Schneider Electric, to talk about how he’s embracing service of today while preparing for the service of the future.  Sarah Nicastro: Welcome to the Future of Field Service podcast. I'm your host, Sarah Nicastro. Today we're going to…

Listen here
Subscribe to The Insider, our bi-weekly newsletter, for exclusive content and features
Sarah Nicastro
Sarah Nicastro
Creator Of Future Of Field Service

What Is Future Of Field Service?

Don’t be fooled by our name, Future of Field Service content reaches far beyond the field.

We provide leaders across industries and spanning geographies both information and inspiration on how to differentiate their businesses through service and lead through change. We prioritize conversations over clickbait, always, to provide a place you can come to learn how your peers are tackling today’s trends, challenges, and opportunities.