Lou DeLoreto, Vice President, Safety & Sustainability- North America, Bureau Veritas talks with Sarah about the company’s focus on improving sustainability, both in achieving its own objectives and also by…
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I’ve spoken about my grandfather here before, and his passive enjoyment for (and frustration with) technology, among other things. I have not, however, previously discussed how my grandfather sends documents…
Sarah Nicastro: Welcome to the Future of Field Service podcast. I’m your host, Sarah Nicastro. I’m joined today by Darren Roos, CEO of IFS, to talk about all things service…
Let me start by admitting a few things. I’ve been struggling lately – not every day, but a good amount of the time. I feel overwhelmed by inputs and decisions…
This is part of an ongoing series of articles about the current State of Service going into 2022, along with the contributing elements that have and will continue to impact…
Sarah Nicastro: Welcome, to The Future of Field Service podcast. I’m your host Sarah Nicastro. Today, we are going to be taking a look into Bureau Veritas’s take charge approach…
Last week I boarded a flight to Chicago for my first in-person conference in more than 18 months. When I walked into the Smarter Services Symposium at the Loew’s Hotel,…
Russell Masters, Director of IT and Analytics at DHU, a provider to the UK National Health Service, who formerly spent significant time at Rolls-Royce involved in digital innovation efforts, talks…
I wrote an article not long ago on the need to build your digital “dream team,” but what exactly is the responsibility of leaders in our digital age? I spoke…
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Future of Field Service
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We hope you find Future of Field Service to be a valuable resource where you can gain knowledge and perspective to help you shape your service organization’s journey into the future. We strive to provide objective insight, success stories of field service business transformation, firsthand perspective from service leaders on foremost service topics, and analyst perspective on industry trends. We’re here for you, so don’t hesitate to offer feedback on what you’d like to see. Have thoughts or a cool story to tell? We’d love to talk with you! Email Sarah at sarah@