By Sarah Nicastro, Creator, Future of Field Service While we could all use a break from anxiety-inducing headlines, business leaders have no choice but to digest and react to the…
At the Future of Field Service Live Tour event in Stockholm, I was joined for a session by Berit Hallgren, Program Director at Tetra Pak. In her role, Berit is…
Rainer Karcher, Global Director of IT Sustainability at Siemens, joins Sarah to discuss why service-based business should be prioritizing sustainability, how to do so, and what the future holds related…
On today’s podcast, we’re sharing a session from the Paris Live Tour with Jean Claude Jobard, Vice President EMEA, Marmon Link at Marmon Foodservice Technologies. Well-versed on today’s landscape, Jean…
On this week’s podcast, we’ll share our first full session from the Future of Field Service Live Tour. This session is a conversation with Jean Claude Jobard, VP of EMEA,…
That’s a wrap! Sarah shares an overview of the final Future of Field Service Live Tour event in Austin, Texas, and tells listeners what to expect next. Sarah Nicastro: Welcome…
I’ve become an avid Peloton user, and the other morning instructor Jess Sims shared a message in her class that resonated with me in a few ways. She said, “everyone…
Sarah welcomes back Tony Black, President of Service at Husky Injection Molding Systems, who was this podcast’s very first guest when he was with Otis Elevator. In his new role,…
About a month ago, I came across an interview on LinkedIn that Carin Forsling, Managing Director of Boston Consulting Group, did with Mats Hultin, CIO of Ericsson on business-led digital…
Field Service Evangelist
Future of Field Service
Challenge The Present, Lead The Future
We hope you find Future of Field Service to be a valuable resource where you can gain knowledge and perspective to help you shape your service organization’s journey into the future. We strive to provide objective insight, success stories of field service business transformation, firsthand perspective from service leaders on foremost service topics, and analyst perspective on industry trends. We’re here for you, so don’t hesitate to offer feedback on what you’d like to see. Have thoughts or a cool story to tell? We’d love to talk with you! Email Sarah at sarah@