April 2022 | Future of Field Service
Digital Transformation

What is the Business Potential of Transformation?

You may remember Joe Pine from podcast #19. He’s the co-author of The Experience Economy, Infinite Possibility, and Authenticity and author of Mass Customization as well as co-founder of Strategic Horizons LLP. On today’s episode, Sarah welcomes Joe back to discuss a column he co-wrote recently for HBR titled The “New You” Business which dives into the business opportunity of transformation. Sarah Nicastro: Welcome to the Future of Field Service Podcast. I’m your host, Sarah…