November 2020 | Future of Field Service

5 Steps to Future-Proof Your Field Service Workforce

Finding, attracting, obtaining, and retaining talent is one of the most complex challenges that field service organizations face today. There are a variety of factors at play – changes in the demands of the role, an increasingly small pool of talent to compete for, differing desires from the new generation of worker, and now COVID complexities. Not to mention, the service landscape is evolving rather significantly as organizations adopt digital tools and embrace the move…