June 2020 | Future of Field Service
Digital Transformation

As Remote Connections Increase, So Do Cyber Security Needs

In the span of a few short months, our world has become more virtual than it has ever been. For service organizations, this means not only work-from-home scenarios across functions but also the need to provide remote service to customers. As such, companies have turned to digital tools to allow employees to stay connected to company leadership, employees to stay connected to one another, and for customer communications and service to remain intact. We’ve discussed…