April 2020 | Future of Field Service
Augmented Reality

Q&A: Digital Transformation Objectives and Priorities for Utilities

I’ve been learning recently about some of the unique pressures that utilities, especially in the U.K., face. As most of you know, my coverage of service has always been from a horizontal perspective – and I do believe that the majority of the challenges and opportunities for service-based business are shared from industry to industry. That said, there are of course intricacies to each industry – and I’m learning that for utilities specifically the journey…