Managing a Mature Service Organization

October 30, 2019 | 1 Mins Read

October 30, 2019 | 1 Mins Read

Managing a Mature Service Organization

David Douglas, VP of Service Management at Scientific Games, talks with Sarah about how to focus on continuous improvement and innovation in a mature service organization.

Stay Connected

Most Recent

January 13, 2025 | 4 Mins Read

5 Themes I Believe Will Shape the World of Service in 2025

January 8, 2025 | 14 Mins Read

My 2025 Service (Non)Predictions

January 6, 2025 | 4 Mins Read

Share

Stay Connected

Most Recent

5 Themes I Believe Will Shape the World of Service in 2025

My 2025 Service (Non)Predictions

Two Opportunities for the Concept of Convergence to Propel Field Service Forward

Share

Stay Connected

Related Content

My 2025 Service (Non)Predictions

7 Tried and Tested Leadership Tactics to Consider Adding to Your Repertoire

The Service Leadership Trifecta

Most Recent

5 Themes I Believe Will Shape the World of Service in 2025

My 2025 Service (Non)Predictions

Two Opportunities for the Concept of Convergence to Propel Field Service Forward