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October 2, 2019 | 1 Mins Read

What To Do When CX Goes Wrong

October 2, 2019 | 1 Mins Read

What To Do When CX Goes Wrong

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Gaven Fahl, Director, Critical Accounts Program at Hewlett Packard Enterprise, chats with Sarah about what customers need when things go awry and how to find skill sets that can successfully navigate complex customer situations.