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August 7, 2019 | 1 Mins Read

Embracing The Experience Economy

August 7, 2019 | 1 Mins Read

Embracing The Experience Economy

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Joe Pine, Author of The Experience Economy: Work Is Theatre & Every Business a Stage and Cofounder of Strategic Horizons, talks with Sarah about how companies can differentiate service (the “what”) by thinking more strategically about delivering experiences (the “how”).