June 2019 | Future of Field Service
Recruitment, Hiring, and Retention

3 Opportunities to Upskill Your Technicians for Today’s Field Service Landscape

In the world of automation this and artificial intelligence that, the role of the field technician is often questioned. Will technology eliminate the need for technicians altogether? I think not. But the role and responsibilities are undoubtedly changing and will continue to do so. The good news, for your technicians and for you, is that this world of automation and intelligence frees them up from manual, preventable tasks to do more value-added work. The challenge…