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April 10, 2019 | 1 Mins Read

Is The Field Service Talent Gap Partially Your Fault?

April 10, 2019 | 1 Mins Read

Is The Field Service Talent Gap Partially Your Fault?

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Roy Dockery, VP of Customer Care at Swisslog Healthcare, joins Sarah to give his take on why field service organizations need to take more control over the talent gap. Roy has an interesting perspective that we don’t, in fact, have so much of a talent gap as an experience gap. He shares practical insights for more effective recruiting.