Digital Transformation Archives | Future of Field Service
Digital Transformation

Key Themes from the 2022 Service Council Symposium

By Sarah Nicastro, Creator, Future of Field Service At last week’s Service Council Symposium in Chicago, much of the conversation centered around people. Whether discussing how to better attract and empower talent, how to address and alleviate burnout, or how to give customers the connection they’re seeking, the Service Council’s Service is Humanity focus took center stage.  This isn’t to say there weren’t ample informative conversations on digital transformation and opportunities to engage with those…