May 2021 | Future of Field Service

What You Can Learn from Schneider Electric’s Unique Approach to Delivering Outcomes-Based Service

I absolutely love sitting down to talk with different service leaders about how they are spearheading innovation and transformation within their companies. Across industries and regions, the evolution from break-fix service to delivering experiences and outcomes holds so much potential and excitement. There’s so much to learn from listening to how various organizations are tackling the complexity that comes with this migration. I recently had the chance to sit down with Howard Bowland, VP Field…