×

June 19, 2019 | 1 Mins Read

4 Rules for Successfully Transforming a Service Operating Model

June 19, 2019 | 1 Mins Read

4 Rules for Successfully Transforming a Service Operating Model

Share

Robin Butler, Transformation Lead and Interim Director of Enterprise Field Service at BT, shares his hard-earned insight on what it takes to achieve positive outcomes when you’re faced with redesigning or introducing a new operating model.